Sunday, February 7, 2010

Rebook to success!


Rebooking is the most important part of your business. It assures you that in 6 weeks time your appointment book should be at least 60% full. In my salon rebooking is a priority.

The staff have a weekly target of 60% rebooking as part of their goals. The receptionist is also paid commission for all rebookings over 60%.

Depending on the time of the year, we offer special incentives to the clients to make forward appointments.

To encourage clients to rebook in our slowest time of the year, we offer them a chance to win hair vouchers, petrol vouchers and give double points on their VIP club membership as additional incentives to rebook.

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